Shipping Policy
At Leora Threads, we are committed to delivering your orders safely and on time. Please read our shipping policy below for complete details.
1. Order Processing Time
Orders are usually processed within 1–3 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
During festive seasons, sale periods, or high-order volume days, dispatch may take slightly longer.
2. Shipping Timeline
Estimated delivery timelines after dispatch:
Within Karnataka: 2–5 business days
Rest of India: 3–7 business days
Remote / Rural Areas * 5–10 business days
Delivery timelines are estimates and may vary depending on courier service availability, weather conditions, strikes, or unforeseen delays.
3. Shipping Charges
Free Shipping on all Orders
4. Order Tracking
Once your order is shipped, you will receive tracking details via:
Email
SMS / WhatsApp (if available)
You can use the tracking number to monitor delivery status.
5. Delivery Attempts
Courier partners usually make multiple delivery attempts. If delivery fails due to:
* Incorrect address
* Customer unavailable
* Incorrect phone number
* Refused delivery
The parcel may be returned to us. Re-shipping charges may apply.
6. Address Accuracy
Customers are requested to provide complete and accurate shipping details, including:
* Full Name
* House / Street Address
* Landmark
* City
* State
* PIN Code
* Phone Number
Leora Threads is not responsible for delays or losses caused by incorrect shipping details.
7. Delayed or Lost Shipments
If your shipment is delayed beyond the expected timeframe, please contact us. We will coordinate with the courier partner to assist you.
If a parcel is confirmed lost in transit, we will review the case and provide a suitable resolution.
8. Damaged Package on Delivery
If the outer package appears damaged or tampered:
* Record an unboxing video
* Take clear photos
* Contact us within *24 hours of delivery*
This helps us resolve the issue quickly.
9. International Shipping
Currently, Leora Threads may ship only within India unless otherwise announced.
10. Need Help?
For shipping-related queries, contact us:
Email: leorathreadsofficial@gmail.com)
Phone / WhatsApp : +91 6366925496
Instagram: @leorathreads.official
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Leora Threads